| 1: |
Q: |
What options are available for my new furniture, such as door kits or extra shelves? |
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A: |
Your Woodcraft retailer will be able to review Features and Options that are available on your new furniture.
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| 2: |
Q: |
Is there particle board in your furniture? |
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A: |
NO! Woodcraft does not use particle board, simulated wood grain vinyls or other short cuts in crafting it's furniture. Our real wood furniture is made out of premium North American pine, maple and oak. Our construction details include solid wood face frames, solid wood drawers and posts, dovetail drawer joints, metal glides, real wood tops and concealed adjustable hinges on doors.
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| 3: |
Q: |
Can I order modified furniture from Woodcraft Industries, Inc.? |
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A: |
Woodcraft does allow some product modifications. Your Woodcraft retailer can assist you with any modification details.
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| 4: |
Q: |
Can I receive a product catalog form Woodcraft? |
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A: |
Because Woodcraft offers more than 2000 different products with so many options, we do not have a catalog that we can mail to you. However, you can browse our complete online catalog or visit your local retail store to see our full color catalog in person.
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| 5: |
Q: |
Does the furniture come assembled or will I need to build it? |
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A: |
Our furniture is already assembled. Select items that have oversized tops are shipped separately to minimize shipping damage and the tops are easily attached using the supplied screws.
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| 6: |
Q: |
How can I order furniture from Woodcraft Industries? |
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A: |
Woodcraft sells directly to authorized retailers. You can browse our full, current on-line catalog and then use our Dealer Locator to find an authorized Woodcraft Retailer nearest you. There are more than 1,500 products to select from, so sit back and start clicking!
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| 7: |
Q: |
How long will it take to get my furniture if my Woodcraft retailer doesn't have the piece in their store? |
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A: |
Chances are, your retailer will have the Woodcraft furniture you are looking to purchase available for immediate delivery. However, because Woodcraft makes more pieces of furniture than a retailer can display, you may need to special order your new furniture. Woodcraft's product catalog and it's monthly order by date delivery schedule is designed to encourage special orders. Ask your Woodcraft retailer about this program and how you can take advantage of our prompt delivery of special orders. Custom finishing services may be available through the retailer and these schedules will vary from store to store.
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| 8: |
Q: |
How much is Woodcraft furniture? |
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A: |
Any questions you have regarding our product line and pricing can be answered by your Woodcraft retailer.
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| 9: |
Q: |
Should I contact Woodcraft Industries? |
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A: |
If you would like more information about our furniture, please contact your nearest Woodcraft furniture retailer. If you are interested in becoming an authorized retailer please contact our Customer Satisfaction Team. If you are interested in working for Woodcraft Industries, Inc. please visit our Employment opportunities page.
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| 10: |
Q: |
What does the typical unfinished furniture store offer? |
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A: |
Your unfinished furniture store will likely have a variety of unfinished furniture. Many retailers display finished vignettes to show what look can be accomplished through staining or painting techniques. You will be able to find selections for complete room groupings to decorative items to enhance your current decor. Most retail stores offer finishing supplies and finishing services to make your selection easier. Your local Woodcraft retailer is your best source of ideas, tips and hints for buying and finishing your new furniture. Or visit our Finishing Ideas Page for ideas on how to finish some of our pieces.
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| 11: |
Q: |
What kind of furniture do you carry? |
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A: |
Woodcraft Industries manufactures furniture for every room in your home: bedroom, living and dining, entertainment, office and bookcases. Woodcraft offers a variety of styles: Vintage, Cottage, Shaker, Fluted, Traditional, Value, Classic, Classic II, Contemporary and Country. Woodcraft products are available in four types of wood: pine, maple, oak and cherry. Visit our on-line catalog to learn more about our furniture.
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| 12: |
Q: |
Where is Woodcraft Industries located? |
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A: |
Woodcraft Industries is located in State College, Pennsylvania, home of Penn State University.
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| 13: |
Q: |
Why isn't the furniture painted or stained? |
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A: |
Ready-to-finish furniture gives you the option to choose the paint or stain to match your current decor. We do carry a new line of finished furniture called Spring Creek Furniture. Contact your local Woodcraft retailer for more information. To view Spring Creek products, click here.
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